Remote CSR Agent

City of Fountain Utilities • Full-time • Remote (Alexandria, VA, US) • 4w ago

Join the Globe Life AO Team: Make a Meaningful Impact and Build a Fulfilling Career

At Globe Life AO, we are searching for enthusiastic, hard-working, and service-oriented individuals to join our remote team. As part of our mission to "Protect every child and serve all working people," this role offers you the opportunity to create meaningful change by supporting members of veterans' groups, labor unions, credit unions, and associations. This 100% remote position provides a unique opportunity to achieve a fulfilling career while enjoying the flexibility to align your work schedule with your personal and family needs.

What We’re Looking For:

Excellent Communication Skills: Strong verbal and written abilities, including active listening and problem-solving
Adaptability: Embrace change with a growth mindset and readily adjust to new situations
Teamwork & Independence: Thrive in both collaborative and independent work settings
Strong Work Ethic: Demonstrate self-motivation and drive to succeed
Technical Proficiency: Comfortable using Google Drive, Windows, and Zoom for virtual work
Empathy & Sensitivity: Ability to understand clients' unique situations and respond with compassion
Detail-oriented: Ensure accuracy in all documentation and paperwork
Coachability: Open to constructive feedback and continuous learning
Competitive Spirit: Sales or customer service experience is highly preferred. Previous insurance experience is a plus but not required

What This Opportunity Offers:

Fully Remote Work: Enjoy the freedom to work from anywhere with a schedule that works for you
Meaningful Work: Help families secure their financial future through life insurance and supplemental benefits
Comprehensive Training & Support: Receive thorough training to excel in your role and ongoing support throughout your journey
Competitive Compensation: Uncapped earning potential with weekly pay
Medical Insurance Reimbursement: Support your well-being with reimbursements for healthcare
All Warm Leads Provided: Focus on engaging with interested members—no cold calling required
No Overhead Costs: We handle the expenses, so you can focus on your success
Performance Incentive Programs: Earn rewards for exceptional performance
Union Membership: Benefit from representation and support through OPEIU Local 277
Stability & Growth: Be part of a 70-year-old organization with a proven track record of excellence and member satisfaction

Primary Responsibilities:

Daily Warm Sales Calls: Engage with our extensive membership base to identify their financial needs
Explain Benefits: Clearly communicate the importance and value of life insurance and supplemental products
Provide Excellent Customer Service: Maintain regular communication with members throughout the application process, offering updates and addressing concerns
Post-Sale Support: Assist with policy reviews, beneficiary updates, and claims
Compliance: Adhere to regulatory requirements and uphold the highest ethical standards in all sales activities

At Globe Life AO, our products protect hardworking families, offering peace of mind for those who need it most. If you’re a goal-oriented self-starter looking for a rewarding career with real impact, we invite you to apply and become part of our legacy of service and protection.

Globe Life AO is an Equal Opportunity Employer.

This position is open only to U.S. residents and citizens. Applicants must be legally authorized to work in the U.S.

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