The Anaheim Convention Center (ACC) reigns as the largest exhibit facility on the West Coast, having hosted such large, well-attended events as the NAMM Show, Natural Products Expo West and Disney's D23. Originally opened in 1967, the ACC currently spans 53 acres and offers 1.8 million square feet of function space and many dynamic features. The ACC completed its seventh expansion in the Fall of 2017, providing an additional 200,000 square feet of flexible meeting space to our guests.
Under general supervision, the Duty Manager acts as an assistant to and relief person for the Event Managers, who serve as the primary liaison between tenant and the City. May be required to act as Manager on Duty.
This is a part-time position usually averaging 20 hours per week. A minimum number of hours is not guaranteed. Availability to work evenings, weekends and holidays is highly desireable.
Please thoroughly review this posting in its entirety, including the environmental and working conditions discussed in the Supplemental Information section below.- Provide assistance and relief to the Event Managers.
- Maintain and facilitate communication between tenants, contractors, and employees.
- Monitor the quality of services provided.
- Ensure that tenant plans and requests comply with State, City, and County rules and regulations.
- Respond to citizen inquires and resolve difficult and sensitive situations.
- Inspect the facility for damage, report damage to security and/or submit work orders for repairs.
- Ensure that safe environment is maintained throughout tenancy of contracted events.
- Perform related duties and responsibilities as required.
Knowledge of: Event industry and providing customer service in a multi-purpose facility including conventions, exhibits, trade and consumer shows, concerts, athletic events and meetings; methods and techniques to coordinate and plan events; basic computer knowledge including MS Word, Excel, and Outlook; Federal, State, City, and County rules and regulations.
Ability to: Plan, coordinate, and manage activities and events; read and interpret blueprints to determine the feasible use of Convention Center; review room arrangements and make changes or correct deficiencies to tenant satisfaction; maintain a good working relationship with managers and tenants; communicate clearly and concisely, both orally and in writing; effectively complete a written report at the conclusion of each shift.
Physical Conditions: Work is performed in both an office and event environment utilizing modern office equipment and technology and may require sitting and standing for prolonged periods of time. The incumbent stands, walks, climbs stairs and may twist, reach, bend, crouch and kneel. An incumbent must be able to meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed.
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS
Applicants are encouraged to apply early. This recruitment may close at any time without notice.
The selection process will include a written exam and in person interview.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.
The successful candidate will be required to undergo a reference/background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed n your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
Equal Opportunity Employer
