Definition
This is a full-time and senior lead position with the City's Neighborhood Services Department. An individual in this position will enforce animal related ordinances for the City as well as Animal Laws for the State of Texas. Reporting relationship: Animal Services Supervisor.
Examples of Work
- Serves as team leader within field staff units responsible for enforcing animal control regulations and ordinances; trains staff on proper protocol and oversees the animal services training modules
- Leads, plans and participates in the work of Animal Services staff assigned to investigate complaints and issues; handles more complex cases.
- Reviews the work of field staff for accuracy, proper work methods, techniques and compliance with applicable standards and specification
- Works as lead during the euthanasia process to ensure that all policies, procedures and methods are correctly followed according to shelter procedures, local and state laws.
- Respond to calls to service. Issue warnings and citations, impound animals and wildlife traps. Rabies quarantine and testing. Supports shelter operations with sanitation of the facility when necessary.
- Ensures animals receive the minimum state required treatment and necessary resources (food, water, shelter). Uses the least amount of force necessary while still maintaining control of the animal.
- Enforces state and local animal control laws, codes and ordinances. Issues citations for violations of animal control ordinances. Responds to public inquiries and complaints regarding animals. Provides information and resolves complaints in an efficient and timely manner.
- Receives and responds to emergency calls as assigned during on-call shift; dispatches calls to field personnel as needed. Investigates animal bite cases and other reported injuries; prepares bite reports confirming details with bite victim. Notifies animal owner of incident and issues quarantine notices. Testifies in court as summoned.
- Conduct investigations of cruelty, neglect, abuse, noise and bite cases. Partner with appropriate prosecutorial agencies follow up on complaint investigations communicate city ordinances with the public, and various veterinary clinics in the area, have the ability to write full reports and testify in a court of law;
- Humanely Euthanizes animals due to suffering conditions, etc. providing euthanasia services on varying species of animals as needed.
- Possess the ability to effectively communicate with the general public, suspects and complainants. Educate the public on animal welfare, care, and safety;
- Prepares and maintains a variety of files, records and reports following established procedures. Coordinates with other agencies as needed; prepares monthly and annual statistical reports.
- Provides weekly reports to ACO supervisor on shelter animal inventory health, status and behavioral recommendations. Reviews all incoming public information reports, ensure an accurate response is generated and a complete report is submitted.
- Possess the ability to lift up to 50 lbs. unassisted and handle equipment and animals safely.
- Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations.
- Perform other duties as assigned.
- Subject to 24 hour recall, holiday shifts, and EOC assigned duties.
Education, Experience, or Certification
High School Diploma or General Education Development (GED) Certificate are required and two (2) years of experience as a practicing animal services officer.
Possession of, or ability to obtain, an appropriate, valid Euthanasia Certification within 6 months of hire to include maintaining required continuing education credits on an annual basis.
Possession of, or ability to obtain, an appropriate, valid Animal Services Officer (ASO) within 6 months of hire to include maintaining required continuing education credits on an annual basis.
Valid Driver’s License is required
Supplemental Information
The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience.
Employee Benefits
The City of Missouri City is located less than 30 miles from Downtown Houston and is a great place to live, work and play. For many individuals, working for the City provides a dual reward. First, it is their way of giving back to their community; secondly, it is a noble way of making a difference in the lives of everyone who turns to City government for its services. With more than 300 full-time employees, the City is committed to effective, efficient and responsive service. Furthermore, the City considers its employees its most valuable resource. Therefore, we offer what is arguably one of the most attractive and comprehensive employee benefit packages offered anywhere in the state of Texas.
Benefits
MEDICAL (THREE PLANS) Contact the City's HR/OD Department for benefits summary, rates and additional details...
- UNITEDHEALTHCARE - HEALTH SAVINGS ACCOUNT (H.S.A) High Deductible Medical Health Plan
- Provider: United Healthcare
- Single coverage deductible - $2,000 annually
- Family coverage deductible - $4,000 annually
- Single coverage out-of-pocket maximum - $4,000 annually
- Family coverage out-of-pocket maximum - $8,000 annually
- Employee pays dependent premium
Health Savings Account (HSA)
- Provider: H.S.A. BANK
- Use for qualified medical, dental, vision and pharmaceutical expenses;
- Max Contribution for employee only $4,150 (per the Internal Revenue Services)
- City contributes to employee only $1,250
- Max Contribution for employee/family $8,300 (per the Internal Revenue Services)
- City contributes to employee/family $2,250
- Age 55+ Catch Up Provision max $1,000 (per the Internal Revenue Services)
- Unused balance rolls over to new year Account belongs to employee
Contact the City's HR/OD Department for benefits summary, rates and additional details... 3.HMO PLAN
- PPO
- Provider: United Healthcare
- Deductible - Single - $1,000 / Family - $2,000 annually;
- Out-of-Pocket Maximum = $3,000 individual - $6,000 family (Year);
- Prescription Drug Co-pays: $10 Generic / $40 Preferred /$80 Non-Preferred
- Provider: United Healthcare
- Deductible - Single - $1,000 / Family - $2,000 annually;
- Out-of-Pocket Maximum = $4,000 individual - $8,000 family (Year);
- Prescription Drug Co-pays: $10 Generic / $45 Preferred /$80 Non-Preferred
TWO DENTAL PLANSContact the City's HR/OD Department for benefits summary, rates and additional details... Contact the City's HR/OD Department for benefits summary, rates and additional details...
- DHMO
- Provider: United Healthcare
- No deductible; No Annual Maximum
- Member co-pay depends on procedure
- Employee pays dependent coverage
- PDP (Dental PPO)
- Provider: United Healthcare
- $1,500 per person annual maximum
- $1,000 orthodontic lifetime maximum
VISION
- Provider: United Healthcare
- No deductible
Contact the City's HR/OD Department for benefits summary, rates and additional details...
LIFE INSURANCE
- Provider: Ochs Securian Financial
- $50,000 Basic Life, Accidental Death & Dismemberment (Paid by the City)
- $10,000 Group Term Life (Spouse), not to exceed 100% of the employee benefit amount (Paid by the City)
- Supplemental Life Insurance available up to $500,000
Contact the City's HR/OD Department for benefits summary, rates and additional details...
FLEXIBLE SPENDING ACCOUNT
- Provider: Flores
- Pre-taxed Medical Spending Account
- Pre-taxed Dependent Care Account
Contact the City's HR/OD Department for current contribution limits and additional information...
SUPPLEMENTAL INSURANCE POLICIES
Provider: Aflac
- Accident
- Cancer
- Heart/Stroke
- Intensive Care
- Short-Term Disability
- Life Insurance
RETIREMENT BENEFITS
TEXAS MUNICIPAL RETIREMENT SYSTEM (TMRS)
- Statewide retirement system
- 7 % employee contribution
- City Contributes 2 to 1
Visit https://www.tmrs.org/ for additional information
Optional Deferred Compensation
- 457 Plan - MissionSquare
- ROTH – 457 B (MissionSquare)
Contact the City's HR/OD Department for maximum contribution rates for this year or additional information...
Other Benefits
HOLIDAYS = 12 paid holidays per calendar year
New Year's Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving Day, Christmas Eve, Christmas Day, and one additional floating holiday for regular, full-time employees.
VACATION
0-5 years of service 14 days
6 years of service 15 days
7 years of service 16 days
8 years of service 17 days
9 years of service 18 days
10-14 years of service 19 days
20 years & over of service 20 days
- For those persons working a twenty-four hour shift, which includes sleeping time, each twenty-four hour shift shall be considered to be made up of two twelve hour days.
SICK LEAVE
- 6 days per calendar year
- Unlimited accrual
EDUCATIONAL REIMBURSEMENT
With prior approval of the employee's supervisor and Department Director, the City may reimburse up to 100 % of the cost of tuition, books, lab fees, etc. for work-related courses or degree plans associated with the employee's current responsibilities or workshops/seminars and professional training sessions. This is based on the successful completion of required course(s) with a passing grade of C or better. The maximum reimbursement is $3000 per Fiscal Year.
Contact the City's HR/OD Department for benefits summary, rates and additional details...
EMPLOYEE ASSISTANCE PROGRAM
Provider: Alliance Work Partners
- Confidential counseling for all types of personal or professional challenges;
- 8 free visits per family member, per problem area, per calendar year;
Contact the City's HR/OD Department for additional information
WELLNESS PROGRAM
- Free or reduced health screenings;
- Annual health fairs;
- Educational brown bag lunches;
- Free membership to Tennis & Recreation Center (employee only)
Fun Benefits
- Employee Thanksgiving Luncheon;
- Employee Christmas Holiday Party;
- City Sponsored Weight Watchers meeting at work;
- Public Service Recognition Week (daily events...)
- Years of Service & Recognition Awards
01
Which of the following best represent the highest level of education you have earned?
- Less than High School or GED
- High School or GED
- Associates or Technical Degree
- Bachelor's Degree
- Master's Degree
02
How many years of experience do you have working in animal control services or related field?
- 0 years
- 1 year
- 2 years
- 3 + years
03
Are you available to work evenings, holidays, and weekends?
04
Do you currently possess or have previously held an Animal Services Officer (ASO) certification ?
05
If selected yes, please include date(s) obtained
06
If selected no, do you have the ability to obtain an Animal Services Officer (ASO) certification within six months of hire
07
Do you currently possess or have previously held an Euthanasia Certification
08
If selected yes, please include date(s) obtained
09
If selected no, do you have the ability to obtain an Euthanasia Certification within six months of hire
