HCDD Technology & Retention Specialist
Job ID: 107916
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular
CLACKAMAS COUNTY CORE VALUES
Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:
• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. https://www.clackamas.us/countyadmin/spirit
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, May 27, 2025.
PAY AND BENEFITS
Annual Pay Range: $59,925.25 - $77,919.39
Hourly Pay Range: $28.810215 - $37.461244
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. This position is classified as an Administrative Specialist 2.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
• 12 hours of vacation accrued per month
• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation leave at time of hire.
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year
Other Benefits:
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
• Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Employees' Association.
https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4
http://www.clackamas.us/des/benefits.html
JOB DETAILS AND QUALIFICATIONS
The Housing and Community Development Division (HCDD), part of Clackamas County's Department of Health, Housing & Human Services, is seeking a Technology & Retention Specialist to support the seamless functioning of critical systems that serve Clackamas County's diverse and resilient communities.
In this dynamic role, you will support technology procurement, tracking, and troubleshooting, while coordinating telecommunications systems and managing both digital and physical records. You'll also handle public records requests, maintain content on the division's external website, and collaborate with administrative staff on cross-divisional projects. You'll take the lead in ensuring hardware like laptops, printers, and peripherals are properly maintained and inventoried, and you'll provide first-level tech support and training to staff. You'll help organize and maintain records in compliance with retention policies, assist with document formatting and editing, and contribute to projects that involve data gathering, reporting, and process improvement. This is a great opportunity to apply your technical, administrative, and organizational skills in a mission-driven environment.
This is an excellent opportunity for candidates with varying levels of technical acumen, organizational skills, and a passion for public service to join a mission-driven team that supports affordable housing, homelessness services, and economic opportunity initiatives across Clackamas County.
The ideal candidate is a tech-savvy, detail-oriented professional who thrives in a dynamic, collaborative environment. You are a candidate who can move seamlessly between managing IT inventories, organizing complex records systems, and supporting a range of administrative tasks. You are proactive, solution-focused, and comfortable taking initiative to improve systems and support your colleagues. You understand the importance of your work in supporting the larger mission of housing stability and community wellbeing.
Apply now and join a team that values diversity, equity, inclusion, innovation, and service to community.
Required Minimum Qualifications/ Transferrable Skills:*
• At least two (2) years of relevant experience in administrative support, records management, or IT coordination that would provide the required knowledge and skills to perform the responsibilities of this position
• Demonstrated commitment to diversity, equity, and inclusion through professional experience, training, or community involvement
• Proficiency with Microsoft Office Suite and familiarity with digital filing systems
• Strong organizational and time management skills with attention to detail
• Strong analytical skills and ability to synthesize data for reporting purposes
• Ability to manage confidential information and navigate legal or compliance-driven processes, such as public records requests
Preferred Special Qualifications/ Transferrable Skills:*
• Experience working in a public sector, housing, or human services environment
• Experience in managing hardware or telecommunications inventory and providing technical support
• Knowledge of public records laws and records retention schedules
• Familiarity with public sector administrative systems and procedures
*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include, but are not limited to, the following:
Technology Support: Forecasting, ordering, receiving, and tracking technology hardware (e.g., laptops, desktops, printers, peripherals) for all HCDD locations. Report on and suggest technology enhancements, improvements, or adjustments depending on program needs and budgetary considerations. Update the combined inventory management system for hardware assets, ensuring all devices are accounted for and up to date. Collaborate with IT and procurement teams to ensure timely ordering, delivery, and installation of necessary hardware. Maintain hardware in shared division-managed spaces, such as conference rooms and shared offices in the Public Services Building and the Housing Authority. Provide training to office staff. Provide initial troubleshooting of technology assets and conference room technology.
Administrative Team Support and Analysis: Track and assign requests that come through the Administrative Team request form and inbox to the appropriate team member or the Administrative Services Manager. Provide document services support (editing, formatting, reviewing, process mapping, etc.) as requested. Develop, update, and conduct training on division travel procedures. Track, review, and renew division memberships. Gather data and information across the division and other parts of the county as required for short-term, ongoing, and recurrent projects or initiatives and reporting. Provide back-up or assist in committee support, general purchasing, and the delivery, analysis, or review of other miscellaneous administrative or analytical projects.
Records Management: Assist in the classification, organization, storage, and disposal of both physical and electronic records. Develop and maintain electronic filing systems, including naming conventions, metadata, and indexing methods. Provide training and support to programs. Ensure all records are kept correctly according to defined retention schedules. Respond to public requests for records. Establish, update, and maintain an external-facing website and ensure materials are accurate and up to date.
Telecommunications support: Maintain inventory of telecommunication services, including mobile phones, landlines, and related hardware. Coordinate the ordering, tracking, and provisioning of telecom services for HCDD staff across all locations.
Other administrative or analytical duties as assigned.
WORK SCHEDULE
This position is included in the county's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the https://dochub.clackamas.us/documents/drupal/9065b5fb-2237-47ce-9534-e7c8c40fc2bc and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
• http://www.clackamas.us/
• http://www.clackamas.us/onboarding/
• https://www.mthoodterritory.com/
ABOUT THE DEPARTMENT
The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division.
The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.
https://www.clackamas.us/h3s
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
• https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f
• https://www.clackamas.us/jobs#helpwiththeapplication
If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
• https://www.clackamas.us/des/jobs.html
• https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
James Callahan, Recruiter
mailto:JCallahan@clackamas.us?subject=RECRUITMENT%20QUESTIONS
To apply, visit https://apptrkr.com/6227649
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