The City of Riverside, Innovation and Technology Department (IT) is accepting applications for the position of INNOVATION AND TECHNOLOGY NETWORK MANAGER to fill one (1) vacancy in the Network Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six 6 months.
The Network Manager position will lead and perform advanced-level network administration and operational oversight as part of the City’s Network Team, supporting the daily availability, performance, and security of enterprise-wide communications infrastructure that includes WAN/LAN, data center, wireless, voice, and public safety networks. This role is responsible for coordinating day-to-day network operations such as monitoring and responding to alerts, troubleshooting and resolving escalated incidents, managing configurations and change activities, overseeing backups and redundancy, maintaining network documentation and standards, and coordinating vendor support and carrier services. In addition, the Network Manager will guide and mentor technical staff, collaborate closely with other IT teams and City departments, and ensure networks supporting cameras, radio systems, and mission-critical applications remain highly available, secure, and compliant, while also contributing to longer-term planning, upgrades, and modernization initiatives to meet the evolving needs of City services and the community
Under general supervision, the Innovation and Technology Network Manager is to plan, organize and direct information technology function related to Networking, Data Center Operation, and Enterprise Applications or Enterprise Project Management Applications and to perform related work as required.
*This position is designated as Non-Classified and is exempt from the classified service. The Incumbent shall be appointed "at-will" and serve at the pleasure of the City Manager.
Typical duties may include, but are not limited to, the following:
- Develop and implement project plans to accomplish work group objectives and assign work and monitor performance. Take action in the full range of formal personnel activities, and provide contract oversight in conjunction within the Innovation and Technology Department.
- Provide subject matter expertise in highly complex mission critical enterprise-wide systems which require expertise in multiple industry areas.
- Prepare, negotiate and present budget and other funding proposals; monitor expenditures and operate within budget allocation.
- Develop strategic plans and implement operational plans to provide information technology infrastructure to support the City's/Department's business goals; and oversee one or more of the following technical areas: Enterprise Applications or Enterprise Project Manager Applications, Networking, and Data Center Operations.
When assigned to Networking:
- Plan, coordinate and supervise activities of a complex communications infrastructure, including radio, microwave and wireless communications, voice services, including WAN/LAN technology, switches, routers and fiber optics, and supporting management applications.
- Plan, coordinate and supervise activities of over 1,000 security cameras.
- Establish schedules and internal controls to meet deadlines.
- Manage city-owned or leased equipment and line and service installation and expansion.
- Identify areas for improvement and implement and maintain new or improved services to meet changing technical and customer requirements.
- Review, evaluate and recommend telecommunications hardware and software packages.
OPTION I:
- Education: A Master's degree in computer science, information systems or public/business administration.
- Experience: Three years of considerable, progressively responsible experience in technical or administrative or staff capacity with responsibility for planning, organizing, and implementing information system programs and projects, including one year of supervisory experience.
OPTION II:- Education: Bachelor's degree from an accredited college or university with major course work in computer science, information systems, electronics engineering, voice/data communications, public/business administration or a related field.
- Experience: Four years of considerable, progressively responsible experience in technical or administrative or staff capacity with responsibility for planning, organizing and implementing information system programs and projects, including one year of supervisory experience.
OPTION III:- Education: Associate of Arts degree from an accredited college or university with major course work in computer science, information systems, electronics engineering voice/data communications, public/business administration or related field.
- Experience: Six years of considerable, progressively responsible experience in technical or administrative or staff capacity with responsibility for planning, organizing and implementing information system programs and projects, including one year of supervisory experience.
OPTION IV:- Education: Equivalent of the completion of the twelfth grade.
- Experience: Eight years of considerable, progressively responsible experience in technical or administrative or staff capacity with responsibility for planning, organizing and implementing information system programs and projects, including one year of supervisory experience.
Necessary Special Requirement:- When assigned to the Police Department, must be able to successfully pass an extensive police background.
Highly Desired Qualifications:- Enterprise Networking Mastery: Deep expertise in WAN/LAN design, routing protocols (BGP, OSPF, MPLS), advanced switching, VLANs, SDN, and traffic engineering for large-scale, multi-data center environments.
- Network Security Leadership: Strong background in firewalls, IDS/IPS, Zero Trust architecture, VPN/SASE, and compliance with government standards (CJIS, NIST, ISO).
- High Availability & Resilience: Skilled in designing redundant, fault-tolerant topologies with clustering, load balancing, disaster recovery, and business continuity for mission-critical city services.
- Complex Systems Integration: Experience managing municipal communications (radio, voice, wireless), IoT/smart city networks, and secure interagency/public connections.
- Data Center & Cloud Networking: Proficient with virtualization, storage fabrics, hybrid cloud interconnectivity, and enterprise monitoring/automation tools (SolarWinds, Cisco DNA, Ansible).
- Strategic Capacity Planning: Ability to forecast growth, optimize carrier contracts, enforce SLAs, and ensure scalability for a 3000-employee, 325k-citizen environment.
- Leadership & Collaboration: Effective communicator who can explain advanced networking concepts to executives and council members, while mentoring IT staff and coordinating with city departments.
- Innovation & Future-Readiness: Forward-thinking approach to adopting emerging trends (SD-WAN, 5G, AI-driven monitoring) to modernize and secure the city’s network infrastructure.
DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application
2)Completed Supplemental Questionnaire
3) Resume and Letter of Interest
FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: (Application Guide).
The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.
IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.
Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.
It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.
Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.
NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.
EDUCATIONAL REQUIREMENTS:
Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.
Education obtained outside the United States (US) require one of the following options:
- An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/.
- An advanced-level degree from an accredited US college or university.
All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
