Starting Salary Range: $48,555.00 - $57,797.00
Under the general supervision of the Fire Marshal, this position will provide general customer service in support of the Prevention Division, as well as perform a variety of general clerical tasks, and respond to customer complaints and inquiries.
EXAMPLES OF WORK TO BE PERFORMED:
- Receives telephone calls and visitors, and routes to appropriate personnel if needed.
- Assists with schedules and appointments for the Fire Prevention Division.
- Communicates with the public regarding a variety of questions related to Fire Department policies and procedures such as permit fees, occupancy inspections, fire inspections, plan review, etc.
- Processes, enters, and files all permit applications.
- Schedules public education programs.
- Files and maintains records and reports on inspections, public education programs, and code enforcement activities.
- Prepares business letters on code enforcement/gas wells and other business letters as needed.
- Prepares annual, bi-annual, and quarterly data reports on fire incidents and juvenile fire incidents for state agencies.
- Prepares monthly performance reports for dissemination to City Council and City Staff.
- Retrieves all files related to Open Records Requests for dissemination to the Public Records & Transparency Department or City Secretary’s Office.
- Performs other clerical duties for Fire Administration staff as assigned.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
- Ability to accurately compile and enter data into a record management system.
- Ability to understand and follow oral/written instructions.
- Ability to communicate effectively in both oral and written form.
- Ability to handle difficult and stressful situations in a professional manner.
- Ability to maintain confidentiality and exercise discretion.
- Ability to establish and maintain effective working relationships with a diverse group of people (internal & external).
- Strong proficiency using a computer and Microsoft Suite products.
REQUIRED EDUCATION, TRAINING AND EXPERIENCE:
- High school diploma or equivalent.
- Minimum of two years of administrative experience.
DESIRED TRAINING AND EXPERIENCE:
- Experience working in a municipality or Fire Department.
ESSENTIAL PHYSICAL FUNCTIONS:
The physical activity of this position.
- Stooping. Bending body downward and forward by bending spine at the waist.
- Kneeling. Bending legs at knee to come to a rest on knee or knees.
- Crouching. Bending the body downward and forward by bending leg and spine.
- Reaching. Extending hand(s) and arm(s) in any direction.
- Standing. Particularly for sustained periods of time.
- Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
- Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
- Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
- Grasping. Applying pressure to an object with the fingers and palm.
- Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
- Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
- Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
The physical requirements of this position.
- Sedentary work. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
The visual acuity requirements including color, depth perception, and field vision.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
The conditions the worker will be subject to in this position.
- None. The worker is not substantially exposed to adverse environmental conditions
AMERICANS WITH DISABILITIES
The City of Mansfield complies with the Americans with Disabilities Act of 1990 and it is our policy to ensure that no person is discriminated against based on their disability. The City of Mansfield offers equal employment opportunity to qualified individuals and strictly prohibits the discrimination against qualified individuals on the basis of disability. The City of Mansfield shall provide reasonable accommodation to applicants and employees who are otherwise qualified to perform the essential job duties when doing so does not create an undue hardship for the city.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The City of Mansfield provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The City of Mansfield is mandated by federal law to provide a drug-free working environment for the safety of its employees and the public. All employment is contingent upon passing a post-offer employment drug test and /or physical.
