This position is open until filled with a first review date scheduled for Monday, October 6th. Go to Medfordoregon.gov to apply for this position!
Priority will be given to candidates who submit their application
on or before Sunday, October 5th, at 11:59 p.m. Pacific Time.
Join our team as a Utility Billing Services Technician! In this role, you'll assist customers at the front counter, answer phone inquiries, and process payments, all while ensuring accounts are accurate and up-to-date. If you're detail-oriented, love problem-solving, and enjoy making a difference for customers every day, we want to hear from you!
Required Education and Experience:
- Graduation from high school or GED equivalent; and
- Two (2) years of clerical, accounting, or billing experience.
Preferred Qualifications:
- Experience processing payments.
- Ability to proficiently use Microsoft Word and Excel.
- Excellent written, verbal, and interpersonal communication skills.
Available Schedule:
- 8 hours daily, Monday - Friday
Compensation & Information on Benefits: This position is part of the AFSCME employee group.
Learn more about our benefits HERE.
The anticipated hiring range for the Utility Billing Services Technician position is $23.51 (first step) to $24.68 or $25.92 (second or third step). Directly related experience and qualifications will be evaluated alongside others who perform work of comparable character as required by Pay Equity Law. Six steps are included in this salary range, allowing opportunity for annual movement through the steps.
Healthcare Benefits:
- Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan
- Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City
- Long-term disability insurance provided by the City
- Health Reimbursement Account (HRA-VEBA) contributions provided by the City
Retirement Benefits:
- Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee
- PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions
- Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning
Additional Benefits:
- Paid vacation, sick leave, and holidays
- Employee Assistance Program (EAP)
- The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually
- Access to the City's fully equipped fitness center 24/7
