Parking Enforcement Agent - $5,000 Hiring Bonus!

City and County of Denver • Full-time • Denver Metropolitan Area, US • $20 - $31 / hour • 2w ago

About Our Job

We are offering a hiring bonus of $5,000 to new employees hired from this recruitment. The details of the bonus will be discussed at interview and/or offer. Note: The hiring bonus will not be applicable to City and County of Denver employees who are currently employed with the city or who have been separated from the city for fewer than 6 months.

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

Who We Are

The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services. For more information, please visit the DOTI website.

DOTI’s Commitment to Equity:

DOTI is committed to providing attention and resources to the areas, assets and people of the city with the greatest need. Through equitable contracting, equitable investments, and equitable workforce development.
DOTI’s culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $25.00-$27.00/hour, based on education and experience. We also offer generous benefits for full-time employees which include but are not limited to:

A guaranteed life-long monthly pension, once vested after 5 years of service
457B Retirement Plan
140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday, 1 volunteer day and 1 wellness day per year
Competitive medical, dental and vision plans effective within 1 month of start date

Location

In this position you can expect to report downtown to the Wellington Webb building (201 W. Colfax Ave., Denver 80202) at the start of the shift and then patrol an assigned area of the City on foot and/or in a vehicle for the remainder of the shift.

During the first week of training, you will be scheduled from 7:15-3:45pm. The next several weeks of training will be field training with mainly day shifts and swing shifts. After training, you will be placed on one of the following shifts based on operational need. Scheduling assignments are determined using a shift bidding system, where you may bid on the following shifts. Hours/schedules can change.

3:00 AM – 11:30 AM (12% shift differential)
6:00 AM – 2:30 PM
11:30 AM – 8:00 PM (7% shift differential)
2:00 PM – 10:30 PM (7% shift differential)

What You’ll Do

The Right of Way Enforcement (ROWE) Division of DOTI is seeking full-time Parking Enforcement Agents! We are looking for dedicated, detail-oriented individuals who excel in customer service and enjoy working in a dynamic, outdoor environment. If you're seeking a non-traditional role that makes a tangible impact on the community, this could be the ideal position for you. Help us keep our city safe, accessible, and efficient for everyone!

Specifically, as a Parking Enforcement Agent:

You will issue citations for both on-street, off-street, and private property parking violations. Parking Enforcement Agents administer vehicle towing for the City, provide parking enforcement for sporting events, special events, holidays, concerts, and after-hours university events.
Be an ambassador of the City of Denver to visitors and citizens. You will be responsible for enforcing compliance with parking regulations through the issuance of citations for violations of the revised municipal code, as well as other laws, rules and regulations governing parking.
Walk 10 - 15 miles per day and/or operate a City Vehicle (left-hand, right-hand, and three-wheeled vehicles), in all weather conditions and issuing parking tickets.
Be required to deal with the public and remain courteous and calm while providing great customer service. You will receive extensive training that will provide you with the tools to be successful.

What You’ll Bring

Our ideal candidate has some or all the following experience, skills, and characteristics:

Outstanding communication skills and attention to detail
Ability to stay calm under pressure and deescalate tense situations
Prior experience in security, law enforcement, or code enforcement
Experience working independently without direct supervision
We are looking for a person who can be an ambassador for the City and County of Denver while carrying out right of way enforcement duties

Required Minimum Qualifications

Education Requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Experience Requirement: One (1) year of public contact experience providing information and relating rules, codes, regulations, and procedures.
Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.
License/Certifications: Requires a valid Driver's License at the time of application. Must obtain a Code Enforcement Commission Certification from the Executive Director of Safety's Office. This certification is required in accordance with the City Charter and the Denver Revised Municipal Code. Failure to obtain the certification will result in the withdrawal of the offer for the position or end probationary status.
Licenses and certifications must be kept current as a condition of employment.

Application Deadline

Applications for this position are accepted on a rolling basis. Please submit your application as soon as possible to ensure consideration.

About Everything Else

Job Profile

CN2089 Right of Way Enforcement Agent I

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$20.76 - $31.14

Starting Pay

$25.00-$27.00/hour, based on education and experience

Agency

Dept of Transportation & Infrastructure

Assessment Requirement

Customer Service Agent: Compliance

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.

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