The Position
Animal Control Officer
Annual Salary Range: $65,000 - $80,000
Placement within this range is dependent on qualifications, experience, and ultimately established by the WEASA Board of Directors.
The Animal Resource Center of the Inland Empire is looking for its first Animal Control Officers! Are you passionate about serving the community and supporting a team that is committed to making a positive impact? The Animal Resource Center of the Inland Empire is seeking well-qualified collaborative leaders with experience in animal code, ordinances, and regulations to join the organization. The Animal Resource Center of the Inland Empire will begin providing animal services July 1, 2025, which include animal control and sheltering services. Incumbents are expected to create a safe and compassionate environment for both humans and animals by building rapport through a community-based approach, engaging the public as well as external and internal stakeholders through customer service, education and the appropriate issuance of citations to promote compliance with local ordinances and state laws in support of animal welfare.
Under general direction of the Supervising Animal Control Officer, the Animal Control Officer will perform a variety of duties involved in the enforcement and communication of animal services codes, ordinances, and regulations in the field; maintain related records pertaining to field services and animal cases; investigate reports of animal cruelty and abandonment; patrol assigned areas; collect and transport animals to the animal shelter; and perform other related duties as assigned.
The ARCIE Executive Director of Animal Services will serve as the ultimate hiring authority.
The ARCIE is not employed by the City of Ontario nor City of Chino. The successful candidates will be at-will employees of the Animal Resource Center of the Inland Empire and ultimately they will be appointed by and serve under the ARCIE Executive Director of Animal Services .
Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the Agency, will be invited to participate further in the selection process. All applicants must provide an attached Resume and Cover Letter. Those candidates whom fail to attach these items will not move forward in the selection process.
Learn more about this amazing opportunity by clicking on the link below to review the job brochure!
View the Animal Control Officer Brochure
Examples Of Essential Functions
- Supervises, schedules, oversees and coordinates the daily activities of animal control officers and animal care staff, dispatchers and clerical staff within an assigned region.
- Patrol assigned areas in a vehicle, while enforcing laws relating to animal regulations and the humane care and treatment of animals.
- Completing daily work assignments received during briefings or by other means, as well as handling situations requiring animal care services which arise and are observed during patrol duty.
- Drives a radio/computer-dispatched animal control vehicle to respond to reports of animal law violations.
- Responds to citizen complaints and investigates alleged violations of crimes against animals and/or animal related laws and regulations.
- Investigates possible violations of animal related laws and regulations, prepares reports, and issues citations, warnings and other notices and/or makes arrests for misdemeanor or felony violations, as appropriate.
- Safely handle, restrain, impound and/or transport sick, stray or wild animals of various sizes and temperaments while in the field or while on-site at the animal shelter.
- Captures both domestic and wild animals, using equipment and methods appropriate for animal abatement and control; may require chasing, climbing fences and crawling under houses.
- Register animals; follow up on registration violations including the collection of fees; provide public education regarding humane animal services.
- Inspects animal premises, examines animals and determines appropriate action to protect animal and public health and safety.
- Makes public presentations and conduct escorted tours and "ride-alongs" for the public and media.
- Perform variety of kennel care and maintenance duties, as necessary.
- Interprets ordinances, State statutes, regulations, and Agency and County policies for staff and public.
- Responds to animal related emergencies; subject to call out 24 hours a day by police and fire departments to render assistance in emergency situations.
- May appear in court as an expert witness in animal related cases. May assist a veterinarian in a spay and neuter clinic or during euthanasia.
- Performs other duties as assigned.
Knowledge of
- Operations, services, activities of an animal services program including animal shelter, animal control field operations, kennel operations, and volunteer program.
- Principles and practices, concepts, and techniques used in developing and executing marketing, public relations, social media and community outreach plans, programs, and strategies.
- Principles, techniques and methods used in preparation and dissemination of information to the public.
- Industry trends and media practices as they apply to developing and carrying out public information, social media, and marketing programs.
- Methods used in accessing community, civic and private organizations that have the potential to support or participate in agency programs.
- Computer software applications.
- Written and verbal communication skills.
- Public speaking principles and techniques.
- Public relations, communications and marketing.
- Research methods and analysis techniques used in effective public relations.
- Principles and practices of effective leadership, management and supervision.
Ability to
- Plan, organize, administer, coordinate, review, evaluate and personally participate in programs related to animal services and animal control.
- Plan, develop and implement programs and campaigns to gain public support, involvement and contributions from organization, the business community and individuals
- Prepare releases, web and social media posts, and related materials that may be delivered through press conferences or other communication channels.
- Establish and maintain effective working relationships with a wide variety of individuals within and outside the agency.
- Plan, develop, organize and coordinate public information and recognition programs and special events.
- Plan, develop and deliver persuasive presentations designed to motivate and stimulate support of agency program.
- Operate a computer and designated software programs to include word processing, desktop publishing, spreadsheets, databases, and specialized publication applications to input, access and analyze information.
- Coordinate, prioritize, and integrate multiple projects in a timely, cohesive, and effective manner.
Qualification Guidelines
Required
Any combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. A typical combination includes:
Educational Requirements
Equivalent to completion of the twelfth (12th) grade.
Experience Requirements
One (1) year of experience in the communication and enforcement of animal services codes, ordinances, and regulations, and the humane care and handling of animals.
Licenses
Individuals must be physically capable of operating a motor vehicle safely and possess a valid Class C California Driver's License OR be able to demonstrate the ability to travel on scheduled or unscheduled visits to various locations which may or may not be reachable by public transportation. This requirement applies at time of appointment and throughout employment in this classification.
Certificates
- Must be able to obtain a certificate of successful completion for a California Police Officer Standards and Training (POST) Course, Penal Code 832 Laws of Arrest, within six (6) months of employment.
- Must successfully complete training in compliance with California Business and Professions Code Â
- 4827(d) in order to obtain a certificate to perform humane euthanasia in the state of California, within six (6) months of employment.
Special Requirements
- This position requires the ability to work in a standard office environment with continuous upward and downward flexion of the neck.
- Frequently sitting, repetitive use of hands to operate computers, printers and copiers.
- Occasional walking, standing, bending and twisting of neck, bending and twisting of waist, squatting, simple grasping, reaching above and below shoulder level, and lifting and carrying of files weighing up to 25 pounds.
- Some exposure to cold, heat, noise, outdoors, confining work space, and chemicals;
- Ability to travel to different sites and locations; ability to attend evening and weekend meetings;
Benefits Snapshot
Here at the Animal Resource Center of the Inland Empire, you and your family are important to us. Our benefits programs are designed to support you and your loved ones through life's transitions and stages. We offer medical, dental, vision, flexible spending, life insurance, retirement plan savings and so much more
MEDICAL, DENTAL, & VISION
Animal Resource Center of the Inland Empire provides medical, dental, & vision insurance that fits you and your family's needs. Below is a snapshot of the programs available to you and your family!
Medical - California Choice - Up to $2,250 per month city contribution
Dental - Up to $117.12 per month employer contribution
Vision - Up to $17.24 per month employer contribution
RETIREMENT
The Agency has Deferred Compensation Plans available through Voya Financial. Employer paid contributions of 10% of base salary to a 401(a) retirement plan will be made on your behalf.
The 457(b) is a governmental plan for retirement savings that allows you to supplement any existing retirement and pension benefits by saving pre-tax dollars through a voluntary salary contribution. Contributions and any earnings on contributions are tax deferred until money is withdrawn. Distributions are subject to ordinary income tax. Employees are eligible to make voluntary deductions to the 457(b) deferred compensation plan.
VACATION
3 Weeks of Annual Leave
10 Paid Holidays per year
Additional Benefits
Life Insurance $50,000 in coverage
AD&D $50,000 in coverage
Flexible Spending Accounts
EMPLOYEE ASSISTANCE PROGRAM
Mental health awareness, legal assistance, financial coaching, child & eldercare assistance, pet insurance, counseling sessions, gym membership discounts, rideshare program, and much more!
01
INSTRUCTIONS: The information on your application and the following supplemental questionnaire responses will be used in the evaluation of your qualifications. Detailed responses should be provided to ensure your qualifications are properly considered. If the item does not apply, please enter N/A. By continuing, you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge.
- I understand the above statement
02
All applicants must provide an attached Resume and Cover Letter. Those candidates whom fail to attach these items will not move forward in the selection process.
- I understand the above statement.
03
This opportunity is a position with the Animal Resource Center of the Inland Empire and not an employee with the City of Ontario nor City of Chino.
- I understand with the above statement.
04
Do you possess a high school diploma or equivalent?
05
Do you possess one (1) year of experience in the communication and enforcement of animal services codes, ordinances, and regulations, and the humane care and handling of animals?
06
If you answered "Yes" to the previous questions, please briefly list related work experience by including the following: 1. Employer Name 2. Position Title 3. Employment Dates 5. Job Functions/Areas of Responsibility. If you answered "No", please type N/A
07
Do you possess a valid Class C California driver's license?
08
Do you possess a certificate of successful completion for a California Police Officer Standards and Training (POST) Course, Penal Code 832 Laws of Arrest? (If so, please attach to application.)
09
Have you successfully complete training in compliance with California Business and Professions Code Â
- 4827(d) in order to obtain a certificate to perform humane euthanasia in the state of California? (If so, please attach to application.)
- Yes
10
In 500 words or less, please describe how you stay informed about local and state laws and regulations related to animal control, and how do you ensure compliance in your daily activities?
Required Question
Employer City of Ontario
Address 200 North Cherry Avenue
Ontario, California, 91764
Phone 909.395.2455
909.395.2000
Website http://www.ontarioca.gov
